Returns and Exchanges

What items are returnable?

  • Within 14 days of receipt of your shipment
  • In original condition
  • Unwashed and Unworn
  • Hygenic liner intact
  • In the original packaging

What items are NOT returnable?

  • Patterns and any DIY materials

  • Products that say "NO RETURNS" on the product listing

How do I exchange?

  •  Click "Return an Item" in the main menu OR email customerservice@thebrightestcolor.com

What items are non-refundable?

  • Free gifts or promotional items

Are there any charges for return?

  • There are no additional charges for returns (e.g. restocking fee)
  • The Brightest Color pays return shipping for customers in the United States
  • Customer pays return shipping for all other countries
  • Original shipping charges are non-refundable

Process a return here